Our Organization
Organization
CS Trading Co., LTD operates through five specialized divisions working together as a unified system. Each division plays a critical role in supporting our global K-Culture commerce ecosystem, from online operations to logistics, IT development, offline retail, and forwarding services.
Overall Operations Team
Company-wide management & coordination
The Overall Operations Team oversees all divisions to ensure smooth, efficient, and consistent company performance. This team manages cross-department communication, operational standards, workflow optimization, and alignment with the company's mission and strategic objectives.
Key Functions
- Company-wide operational oversight
- Workflow management & policy implementation
- KPI tracking & performance monitoring
- Inter-division coordination
- Strategic planning support
Front of the House Team
HallyuSuperstore.com – Global E-Commerce Operations
This division manages the full online customer experience for HallyuSuperstore.com, our flagship global e-commerce shop. They oversee product listings, preorder management, marketplace operations, customer service, and global fan communications.
Key Functions
- Online store management
- Customer service & fan support
- Preorder processing
- Marketplace operations
- Product content & listing management
Back of the House Team
HallyuSuperstore Logistics & Fulfillment
The Back of the House team handles all warehouse, packaging, and shipping operations for HallyuSuperstore orders. They ensure fast, accurate, and secure delivery of albums, photocards, POBs, and merchandise to fans worldwide.
Key Functions
- Receiving & inspection
- Inventory management
- Packaging & quality control
- Global shipping & dispatch
- Warehouse workflow operations
Development Team
IT Development & Platform Engineering
The Development Team builds and maintains all CS Trading digital systems, including our upcoming forwarding platform Hallyu4U.com. They are responsible for system architecture, backend and frontend development, automation, and technical innovation.
Key Functions
- Web & platform development
- API integrations
- Automation systems
- Backend infrastructure
- UI/UX development
- Technical support for all divisions
Offline Retail Team
Hallyu Storm – Hongdae Store Operations
The Offline Retail Team manages Hallyu Storm, our physical store located in Hongdae. They create an on-site fan experience through curated product displays, customer engagement, and in-person retail services.
Key Functions
- Store operations & merchandising
- Customer experience and in-store service
- Local product display & sales
- Offline event preparation
- Retail staff management
Logistics & Forwarding Team
Hallyu4U – Korean Forwarding & Consolidation Services
This division operates the logistics and service processes behind Hallyu4U, our Korean ship-forwarding platform. They manage incoming domestic parcels, consolidation, repackaging, forwarding options, and outbound international logistics.
Key Functions
- Domestic parcel receiving
- Consolidation & repackaging
- Forwarding service operations
- Weight management & shipping options
- Quality checks for international dispatch